1. Find a shipping carrier of your choice
We found out that DPD/DHL is the cheapest.
We do not provide return labels yet.
2. Enter the exact specifications.
3. Please make sure to include a track & trace number
when returning your package to ensure a smooth processing of your return.
Recipient's Full Name: Liu Changxing
Phone Number: +44 784635212
4. Additionally
Send us an email with: {RETURNED + your order number & track & trace code} in the subject line so we can process your return as quickly as possible.
example: RETURNED #9999 YT999999999
5. Shipping Cost Too Expensive?
We can give you a refund of 30% and you can keep your item. Just contact us at support@alphaaura.co.uk with "30% Refund"